Thinking about online training for you or your team? Here are our top tips for getting the most out of online training. If you or your employees are working from home, you might be thinking about taking part in online training to make the most of the quieter period. Online training is a great way to learn new skills, but it comes with its own challenges and issues. Studies show that the completion rates for online courses are around 10…
Sales Training Who is it aimed at? This course can be tailored to meet the needs of your organisation. Our multi-award winning sales trainer will ensure your staff leave the course confident in their sales skills. The introductory course is for those who are new to sales or for whom sales is a small but vital part of their role. The more advanced course is aimed at sales teams who need to maximise results whilst maintaining efficiency and profitability. What…
Manage Your Inbox and Save Up to One Hour a Day If you’ve read my article, or watched the video, of how to clear your inbox in 30 minutes, you’ll remember that I promised to show you howto keep on top of your inbox in the future and stop it filling up again. There are two key actions: Have a number of clear folders set up Take action with each email immediately by following the ‘Touch it Once’ theory …
We’ve all been there: you’ve just got the training session started and someone wants to make a comment designed to make sure you know that they are extremely knowledgeable about the topic and that they will be sharing their knowledge as much as possible with everyone. That person can either be an asset or an annoyance for the rest of the session depending upon how you handle them. Here are some of my tips to stop you pulling your…
When I’m helping people with time management, email is one of the things people tell me is the biggest time stealer. The technique below is designed to be a ‘quick and dirty’ way to get your inbox clear and allow you to start managing your emails more effectively once it’s done. You need to set aside at least 30 minutes to carry out your inbox purge. Once you are ready to begin, open your inbox and follow the…
A common sight in training rooms across the lands is the passive objector. This lone creature does not disrupt the session but slowly draws the life and positivity out of the room like a Dementor from Harry Potter. The reasons for objecting can be varied but usually revolve around having been made to do something they don’t want to do. In many cases you find that the objector is either an older or younger member of the team. An older…
You might be surprised to know that 16% of adults in England are classed as ‘functionally illiterate’. This means they have a level of English that is the same or below that of an eleven year old. These adults will struggle to access many jobs and therefore may not be able to reach their full potential. Most of these 5.2 million people will be trying to keep their level of English a secret feeling ashamed of their ability. These…
“The needs of the many outweigh the needs of the few. Or the one.” Any Star Trek fans out there will recognise the quote above but you might be wondering what Mr Spock has got to do with learning. I was thinking about the quote in relation to the difficulty of meeting the needs of each person when teaching or training in a group situation. The majority of training or teaching will be geared towards the needs of…
Being Assertive Who is it aimed at? Any employees who would like to improve their confidence in being assertive in the workplace. This would be suitable for those who need more confidence in working with customers or clients or when interacting with other staff. It would be a good first step for those looking to progress to a role with more responsibilities. Sometimes new employees can benefit from this type of course to help them integrate in the company. It…
